NO REFUND POLICY

No Refund Policy

We appreciate your interest in our wigs. Please be advised that we have a strict no refund policy in place for all purchases. Kindly review the following details regarding our no refund policy:

Policy Details:

  • All sales are final, and we do not offer refunds or exchanges on any wig purchases.
  • We encourage customers to carefully review product details, sizing information, and reviews before making a purchase.
  • Due to the personal nature of wigs, we are unable to accept returns or provide refunds for any reason.

Damaged or Defective Items: In the rare event that you receive a damaged or defective wig, please contact our customer service team at runwayhairstudioinc@gmail.com within 7 days of receiving your order. We will provide instructions on how to return the item for inspection and, if eligible, a replacement. We do not offer refunds. We will work with you to resolve the issue promptly.

Cancellation Policy: Once an order is placed on our website, it cannot be canceled or refunded. Please ensure that your order details are accurate before completing the purchase.

Thank you for understanding our no refund policy. We appreciate your business and support of our Shopify Wig website.